The AI assistant for healthcare organisations

One assistant.
Every answer.

Care staff get instant answers to their questions, from protocols and HR policy to information in the client record. Drawn from your own systems and trusted external sources.

Developed by Studio 55
Virtasonline
There are confirmed Covid cases on the ward. What should we do?

If there is a suspected Covid-19 outbreak on the ward, the coordinating physician must report it to the public health service.

In addition, all staff must follow the basic hygiene measures, such as:

  • Wash hands regularly
  • Cough and sneeze into your elbow
  • Wear a type IIR surgical face mask
Infection prevention protocol
Would you also like information on caring for clients with respiratory symptoms?
Who should I contact about a leak in the building?

For urgent matters, you can reach Jan Fix on: 01-23456789 (Mon–Fri 9.00–18.00).

For less urgent matters, you can email hello [at] fixforyou.ai.

Intranet
Thank you!
Can you write this up as a SOAP note? Mrs Mertens says someone keeps coming into her room. She stays in bed and refuses to talk to others. She seems unable to accept the hospital setting and is anxious as a result. We are continuing with the agreed care plan.

Subjective
Mrs Mertens says someone keeps coming into her room.

Objective
Mrs Mertens stays in bed and refuses to talk to others.

Assessment
She does not accept the hospital setting. She is probably anxious because of her experiences.

Plan
Continue with the agreed care plan.

How do I perform a bladder irrigation?

There are two Vilans protocols for this:

  • Bladder irrigation with a syringe via an indwelling catheter
  • Bladder irrigation with an irrigation bag via an indwelling catheter

Open the protocol for the current procedure.

Vilans protocols
Can you draft a short email to Mr Janssens' daughter? His physiotherapy is moving to Thursday at 2 pm.

Dear Ms Janssens,

Your father's physiotherapy has been moved to Thursday at 2 pm. If you have any questions, please feel free to call us.

Kind regards,
Team De Linde

Would you like to edit the email before you send it?
How far in advance do I need to request my summer holiday?

Under the leave policy, you request your summer holiday before 1 February via the rostering system. Your team leader will confirm within two weeks.

Staff handbook
Trusted by
Wit-Gele Kruis West-VlaanderenTante LouiseMijzo
The problem

Plenty of information.
Too few answers.

From medical protocols and aids to HR policy and information in the client record: the answers exist, but they are scattered across systems, documents and websites.
The result: lost time and frustration.

30–90min

a care worker spends searching for information every day.

1place

for every question your staff come across during their working day.

What staff ask

From protocols to HR questions

Virtas helps with the questions that come up on the floor every day, typed or spoken, in any language.

Where can I find the wound care protocol?How do I request leave?What does our policy say about fall prevention?How do I report an incident?What does the collective agreement say about night shifts?Which aids do I use for a transfer?Can you rewrite my SOAP note?Which e-learning suits my role?
The AI layer for healthcare organisations

What Virtas does for your organisation

1

Unlock knowledge

Staff get instant answers via chat from internal systems and external knowledge sources, with references.

2

Insight into usage

Managers and directors see which topics are trending, which sources are consulted most and how good the answers are.

3

Skills & RPA

Virtas helps with recurring tasks: rewriting reports, creating tickets, drafting emails to families.

4

Data clean-upLaunching in 2027

Virtas detects duplicate, outdated, contradictory or missing documents.

Integrations

The AI layer on top of your existing systems

No new silo. One place where everything comes together.

Virtas

External knowledge sources

VilansBSL media & learningCollective agreementsPalliawebYoutube   ...   

Internal systems

Nedap OnsZenyaSharePointGoogle DriveSynigo PulseIRIS intranetInceptionTOPdeskYour own website   ...   
How it works

Tailored to your organisation

1

Knowledge library

Choose which trusted knowledge sources from a broad selection you make available to your staff.

2

Internal sources

Connect your intranet, internal documents, EHR and websites. Virtas integrates easily with the most widely used systems.

3

A tailored assistant

Decide which sources take priority, how answers are phrased, and give Virtas your house style.

Three care workers in teal polo shirts laughing together in the corridor of a care organisation
For administrators

See how knowledge is used

The Virtas dashboard shows what is going on in your organisation and where your documents can be improved.

  • Control over the quality of answers
  • The most requested topics and sources
  • Documents that need an update
Example of the Virtas dashboard showing answered questions, most requested topics and documents that need an update
Privacy & security

Your data, your rules

Only the data you need

You choose which sources are connected and how they may be used.

Compliant with European regulations

All data is handled in line with the GDPR and the AI Act.

Protected environment

Data stays in Europe and is never used to train AI models.

For decision-makers

A decision without months of delay

An AI assistant in healthcare has to pass the board, works council, DPO, IT and quality. With the Virtas decision kit, each role gets its own document, so the reviews run side by side.

  • Business case and approach for the board
  • Memo for the works council
  • Pre-filled DPIA and data processing agreement
  • Technical and security profile for IT
  • Answer quality and source management for quality and safety
  • AI Act statement
8-week pilot

Start small, decide with evidence

You don't have to bring the whole organisation on board at once. In eight weeks you test Virtas in two or three teams and decide based on your own results.

1

What you provide

  • The sources Virtas may use
  • Two or three teams who use Virtas daily
  • One contact person who leads the pilot internally
2

What Studio 55 does

  • Securely connect systems and tailor Virtas to the way you work
  • Train and support teams
  • Monitor and fine-tune answer quality
3

What you have after 8 weeks

  • Feedback from your staff
  • The most frequently asked questions
  • A well-founded go/no-go recommendation
Frequently asked questions

Your questions about Virtas

What is Virtas?

Virtas is an AI assistant for healthcare organisations in the Netherlands and Belgium, developed by Studio 55. Care staff ask their question in the app, on the intranet or by voice, and instantly get an answer from their organisation's own documents and systems and from trusted external sources, always with references.

Which healthcare organisations is Virtas suitable for?

Virtas was built together with elderly care organisations and is used in elderly care and home nursing. It suits any healthcare organisation where staff look for answers in protocols, policies, the client record and other internal knowledge every day.

How do you get started with Virtas?

You start with a short demo using questions from your own practice. This is followed by an eight-week pilot in two or three teams. Based on staff feedback and the most frequently asked questions, you decide whether to roll Virtas out more widely.

Where does Virtas get its answers?

From the sources your organisation connects: intranet, internal documents, EHR and websites, supplemented by the external knowledge sources you choose. Virtas shows the source with every answer.

Does Virtas also show the steps from Vilans protocols?

No. For Vilans protocols, Virtas points to the right protocol and refers you to the source. You read the steps in the protocol itself, so you always follow the current version.

Which devices does Virtas work on?

Via the mobile app, a web page or a widget on your intranet. Staff sign in with their existing login and password.

What happens if Virtas doesn't know the answer?

Then Virtas says it doesn't know, instead of guessing. The question becomes visible to administrators, so you can see exactly where new or better knowledge is needed.

Can Virtas give a wrong answer?

Like any tool, it can. That is why Virtas only answers from the sources you connect, shows the source with every answer, and a control layer blocks medication dosages, diagnostic and treatment advice.

Is our data used to train AI models?

No. Virtas runs in Microsoft Azure, exclusively in EU regions. The language model is never trained on your data; this is contractually guaranteed.

Is Virtas a staff monitoring system?

No. Nobody sees who asks what. Usage is counted pseudonymously, and administrators cannot switch this off. There is a memo with proposed agreements for the works council.

Our document management system already has a chatbot. What does Virtas add?

A chatbot in one system only knows the documents in that system. Staff questions cover protocols, the intranet, HR, TOPdesk and the client record at the same time. Virtas brings those sources together in one answer, on top of the systems you already have.

Why not just use Copilot or ChatGPT?

Those are made for office work and general questions. Virtas is built for care staff: it answers from your own sources and verified care knowledge, with references. Staff who already use public chatbots get a safe alternative.

Demo and pilot

See Virtas in action

In a short demo we show how Virtas works with questions from your practice. You then start an eight-week pilot in two or three teams: we measure the time saved, you decide based on your own figures.